Should you not be happy with the final design and/or suggestions, we will go back to the drawing board for one revision. Unfortunately, as design packages are priced according to the time needed to research and communicate, there are no refunds on the cost of the design package.
As decorator furnishings are made to order and can be custom, they are not available for return or exchange and all sales are considered final. With any defect to the product either from the vendor or through delivery, LHI Online will work to secure repair and/or replacement. The client will need to inform LHI Online of any damages within 24 hours upon receipt.